ORDERS DELIVERY CHARGES

For order amount RM3,000.00 and above, the price quoted is entitled to 1 venue delivery only. For order amount RM 3,000.00 and below, a surcharge of RM150.00/trip within Klang Valley area. The additional delivery arrangement requires early notification and the cost of delivery required a final price from outsourced service providers.

 

RETURN / REFUND

You shall examine the goods immediately upon collection/delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service within 7 days at the time of collection/ delivery; otherwise, we shall have the discretion to refuse your claim.
Replacement of the product or refund for the product can be arranged for the following reasons:
• If the product is obviously expired/damaged upon collection at the store / at time of delivery.
• If the product is expired/damaged inside packaging after collection/ delivery; and you contact customer service within 7 days.
• If the product ordered defective due to manufacturing defect.
We will inspect the returned product upon return by you. If one or more of the conditions in above is fulfilled, you are entitled to replacement with the product in good condition.
Goods returned for a refund shall be refunded at the price which you had paid at the point of ordering.

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